1. New or Used?
New
Used
2. If used (or new replacement) explain the extent of the damage in detail.
3. What is the apparent cause of the damage?
4. Over what period of time did the damage occur?
5. What is the substrate?
6. What is the environment?
Operating temperature?
What is the chance of spiking temperature?
Include a complete list of chemicals involved including concentrations.
7. Past history
What has the customer tried in the past?
What success or failure did they have, especially with other epoxies or coatings? Explain any failure in detail.
8. Have you seen the job
Yes
No
9. Do you have picture that you could email to ARCOR?*
Yes
No
10. Do you have drawings/plans from the costumer that you could email to ARCOR?*
Yes
No
* Email to sales@arcorepoxy.com
11. Are the existing specifications for the coating or repair?
Yes
No
12. Will the project be done by a plant personnel, outside contractor, or ARCOR Rep?
Plant personnel
Outside contractor
ARCOR Rep
13. Is the work to be done in-house, plant shop, outside contractor shop, or ARCOR Rep shop?
In-house
Plant shop
Outside contractor shop
ARCOR Rep shop
14. What is the timeline of the project?
15. What is the competitive situation?
